Injured and sick passengers
I. Passengers meeting the following conditions are recommended to choose other transportation modes:
1. The mental condition, behavior or physical condition of the passenger, including the influence of alcohol or drugs, may endanger or affect the safety and health of the passenger or other passengers or crew members, for example, the passenger is suffering from mental illness and may cause harm to other passengers or themselves during the illness;
2. Those with special odor or special quirks that may cause discomfort to other passengers;
3. Patients with known or suspected quarantined infectious diseases;
4. After the injury and medical treatment, the passengers cannot use the standard seats of the aircraft for sitting or during take-off, and cannot use the seat backs to maintain an upright position during landing, and no satisfactory alternative can be found, and the safety regulations cannot be observed;
5. Those who are unable to take care of themselves due to injury, illness, infirmity or mental condition, who are not accompanied by a specially assigned person, or who cannot be taken care of or controlled independently by the accompanying person independently;
6. Passengers carrying equipment for storage, generation or distribution of oxygen;
7. After brain surgery, passengers are in a drowsy state or have irregular breathing rhythm.
II. Passengers meeting the following conditions can only take the flight if they meet certain conditions:
|
Types of illness of passengers |
Boarding requirements |
Type 1 |
1. Passengers who need medical care or use medical equipment to keep fit for flight (such as stretcher and POC).
2. Passengers who are known to suffer from or suspected of suffering from other serious infectious diseases other than quarantine infectious diseases. |
Provide the certificate of diagnosis saying “ fit for travel ” . |
Type 2 |
1. Passengers whose transportation is restricted due to state, disease or postoperative reaction (including complications):
(1) After the operation, the passenger is still in severe anemia (HGB ≤ 60g/L) when boarding.
(2) Complications such as unstable intraocular pressure occurred after eye surgery.
(3) Maxillofacial surgery failed to reach the healing period of practical significance (such as the suture of augmentation rhinoplasty was not removed, and after the radical cure of intoxication).
(4) The functional recovery of abdominal organs was poor after operation.
(5) Osteoporosis was treated by percutaneous balloon kyphosis (surgical method), and the planned flight time was more than 3 hours (included).
2. Passengers whose transportation is restricted due to surgery:
(1) Less than 21 days after surgery (excluding the day of surgery when calculating the date)
A. Brain and brain related surgery (such as meningeal surgery).
B. Lung and lung related surgery (such as pulmonary fungal infection).
C. Heart and heart related surgery.
(2) Less than 15 days after surgery (excluding the day of surgery when calculating the date)
Plastic surgery, plastic surgery or other medical cosmetic surgery (other than eye surgery), such as breast augmentation, nose augmentation, liposuction, etc.
(3) Less than 14 days after surgery (excluding the day of surgery when calculating the date)
A. If you have a stable intraocular pressure certificate issued by the ophthalmology department of a special hospital or a general hospital less than 14 days after the eye laser correction surgery and glaucoma surgery, the requirements and effectiveness of the stable intraocular pressure certificate are the same as those of the diagnosis certificate.
B. Nerve surgery and nerve related surgery involving trunk position.
C. Lymph node and lymph node related surgery.
(4) Less than 10 days after surgery (excluding the day of surgery when calculating the date)
A. Other periocular operations such as medial canthus enlargement or lateral canthus enlargement (eye opening angle).
B. Comprehensive surgery around the eye (such as surgery on two or more eye organs such as eyelids, corners or bags).
C. Separate double eyelid surgery or eye bag surgery, and the flight plan time is more than 3 hours (inclusive).
D. Gastric, intestinal, bladder, gall bladder, gallbladder, duodenum, jejunum, ileum, appendix, cecum, ascending colon, transverse colon, descending colon, sigmoid colon, rectum, bladder surgery and surgery involving the above organs.
(5) Less than 7 days after surgery (excluding the day of surgery when calculating the date)
A. Less than 7 days after the operation of the inner ear. If the passenger holds the certificate issued by the hospital saying that the inner ear is healed and has no complications, the requirements and effects are the same as those indicated on the diagnosis certificate.
B. Intranasal surgery.
C. Less than 7 days after removal of inferior vena cava filter screen. |
Provide the certificate of diagnosis saying “ fit for travel ” . If it cannot be provided, risk Notification can be signed
|
Type 3 |
1.Kidney, liver, spleen, pancreas, ovary, testis, thyroid gland, parathyroid gland, prostate gland, adrenal gland, thymus gland, adrenal gland, pancreas, pineal gland, pituitary gland, pancreatic islet, uterus and uterine accessories (including ovary, fallopian tube, cervix, vagina), cervical vertebra, lumbar vertebra, bone (except for osteoporosis treated by percutaneous balloon kyphosis), ligament and other operations.
2.Nerve surgery and nerve related surgery involving limb position.
3.Osteoporosis is treated by percutaneous balloon kyphosis (surgical method), and the planned flight time is less than 3 hours (excluding).
4.Spinal cord drainage.
5.Skin and muscle surgery without bleeding. |
Provide the certificate of diagnosis saying “ fit for travel ” or the supporting materials that can prove that the operation has been completed and the postoperative condition is good or improved (such as discharge certificate)
If the above certificates cannot be provided,
risk Notification can be signed |
III ． Diagnostic certificates and postoperative certificates shall meet the following requirements:
1. The diagnosis certificate is valid only if the following requirements are met at the same time
(1) Issued by a medical institution (personal doctor/family doctor shall attach a doctor's qualification certificate when issuing the certificate, such as doctor's qualification certificate and medical license);
(2) Have the doctor's signature or surname seal;
(3) Indicating that the passenger is fit for travel ;
(4) It shall be issued within 10 days before the flight takes off (excluding the date of departure when calculating the date, such as the diagnosis certificate issued on January 1, which can be used for taking the flight on January 11 at the latest).
2. Post-operation evidentiary materials can only be considered valid if they meet the following requirements at the same time
(1) Issued by a medical institution (personal doctor/family doctor shall attach a doctor's qualification certificate when issuing the certificate, such as doctor's qualification certificate and medical license);
(2) With the official seal of the medical institution or the signature or surname of the doctor;
(3) Indicating that the operation has been completed and the postoperative condition is good or improved.
Even if you have met our requirements, we still have the right to refuse to carry you if you have obvious discomfort when boarding, or if we reasonably judge that your continued boarding will endanger your personal safety.
Service reservation
If the injured or sick passengers need to take the flight, please inform us 48 hours before the flight takes off.
Check in
(1) Time limit for check-in: the same as that for ordinary passengers.
(2) Checked baggage and non-checked baggage: the same as ordinary passengers.
(3) Seating arrangement: For the sake of cabin safety, we cannot arrange emergency exit seats for the injured and sick passengers.
(4) Necessary inspection: For passengers who need to provide diagnostic certificates or post-operation certificates, we will check relevant certificates during check-in and boarding; At the same time, we may ask you to sign our Risk Notification after informing you of aviation risks.
In-flight service
We will pay attention to the physical changes of the injured and sick passengers during the flight, and we will take corresponding measures in case of emergencies.
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