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Pre-departure Notices

Helpful Pre-departure Information

Baggage Service

Information about carry-on baggage, checked baggage and articles that are restricted or prohibited from carriage.

Information and procedures for passengers who need special services, and instructions for downloading the special service application notice and application form.

Exit Visa Information and Support

Helpful information about travel, flights, airports, ground transportation, climate and other tips about domestic and foreign destination cities.

Airport Information

Information about ground transportation and traffic flow at Beijing Capital International Airport Terminal T3 and Air China terminals in other cities.

Check-in

Information about self service check-in at the airport, check-in deadlines and how to use other self-help services.

Departure and Arrival Procedures

Information about the boarding process after you arrive at the airport

Transfer Guides

Information for passengers purchasing interline tickets regarding transit procedures and required documents

VIP Tips

Information for First Class and Business Class passengers and for PhoenixMiles Platinum and Gold card member passengers regarding additional services available exclusively for you

VIP Services

Experience our First Class or Business Class; you will love this comfortable feeling of flying

Information about the entertainment services we offer during your trip to enrich your leisure time in flight

Information about the in-flight meals we provide for you

Cabin Service

Information about our aircraft with a virtual panoramic tour of the cabin interior

Information about the medical equipment we carry on board, which is on hand to provide support in the event of a medical emergency

 
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