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Disabled passengers
Home > Information Inquiry > Travel Preparation > Special passengers service plan >  
Disabled passengers
Number of disabled passengers and accessibility facilities on board

Type

Wheelchair cabin passengers

Unaccompanied disabled passengers who enter the cabin with service dogs

Unaccompanied visual disabled passengers

Unaccompanied intellectual or mentally disabled passengers

ARJ21

2

B737-700/800/8

4

A319/A320

A321

B747

6

B777-200

B777-300ER

B787

A330/A350

(The above restrictions do not apply to US routes)

On board accessibility facilities

On board seat armrests: In all types of aircraft we operate, except for the economy class emergency exit and the seat armrests in the first row behind the economy class bulkhead, the rest of the seats are easily accessible for passengers with physical disabilities, easy for them to enter and exit.

Accessible toilet: We have an accessible toilet on B747-8/B777-300ER/B787-9 aircraft. After the partition of two side by side toilets in A350 economy class is opened, an accessible toilet appears.

 

 

 
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