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Home > Information> Travel Preparation> Ticket Authentication
Ticket Authentication

If your e-ticket was not purchased on Air China website,you may verify the ticket’s authenticity by visiting the TravelSky website at

Used e-tickets can be verified by the system within 27 days after the tickets were thoroughly used.

Unused e-tickets can be verified by the system within a year after the tickets were purchased.

For questions about your e-insurance, please call Air Union Insurance Brokers customer service at 400-810-2688, or Samsung Air China Life Insurance customer service 400-810-1888, or visit their website at

Thank you for flying with Air China.


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