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Home > General conditions for international transportation of passengers and luggage
ARTICLE 2 - APPLICABILITY

2.1 General
2.1.1 Unless otherwise provided for in Articles 2.1.2, 2.2 and 2.3, these Conditions of Carriage apply only to the international carriage of passenger and baggage on the civil aircraft for which we are paid. These Conditions of Carriage also apply to the carriage on routes between Mainland China and Hong Kong SAR, Macao SAR and Taiwan.
2.1.2 Unless otherwise provided for in the conditions of use of special fares, contracts and travel documents related to free ticket and special fare ticket, these Conditions of Carriage also apply to carriage on free tickets and special fare tickets. Where discrepancies exist between the conditions of use of special fares, contracts and travel documents related to free ticket and special fare ticket and special fare ticket and these Conditions of Carriage, the Conditions of Carriage, contracts and travel documents related to free ticket and special fare ticket shall prevail.

2.2 Charter operations
If carriage is performed pursuant to a charter agreement, these Conditions of Carriage apply only to the extent they are incorporated by reference or otherwise, in the charter agreement or the ticket.

2.3 Codeshare
Our Conditions of Carriage also apply to codeshare flights operated by other carriers. However, each operating carrier of a codeshare flight has its own conditions of carriage or transportation regulations with respect to the operation of its own flights, and some may differ from our Conditions of Carriage for flights operated by us. These different rules and conditions of carriage established by the operating carrier will be considered part of our Conditions of Carriage on codeshare flights, and will take precedence over our Conditions of Carriage on these codeshare flights. When it comes to codeshare flights, the differences between our regulations and conditions of carriage and those of the operating carrier could involve, but are not limited to:
2.3.1 check-in deadline;
2.3.2 refused carriage and restricted carriage;

2.3.3 carriage of baggage related to, among others, free checked baggage allowance, hand baggage allowance and the standards on excess baggage fees to be collected;

2.3.4 denied boarding and flight delay compensation;
2.3.5 smoking ban on flights.

2.4 Overriding law
These Conditions of Carriage apply to the international and regional air carriage provided by us. If these Conditions of Carriage are in direct contradiction to our tariff rules or applicable laws, such tariff rules or applicable laws shall prevail.
If any provision contained in these Conditions of Carriage is in direct contradiction to the applicable laws, such a provision will be invalid. Nevertheless, the other provisions of these Conditions of Carriage shall remain valid.

 

 
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