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Home > Information Inquiry > Travel Preparation > Special Assistance >  
Other Types of Passenger with Special Needs > Hearing and Speech Impaired Passengers
Hearing and Speech Impaired Passengers

 

We can provide necessary guidance and assistance to hearing and speech impaired passengers who travel alone. Request for the service must be made with us or any of our sales agents at the time of ticket purchase.

What you need to know
For the sake of safety, a hearing and speech impaired passenger under the age of 16 must be accompanied by an adult during travel.
Hearing and speech impaired passengers must arrive at the airport check-in counters for check-in no later than 120 minutes before the expected flight departure time.

 
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