Service and Sale Hotline: 95583/4008-100-999   China |
    • Home
    • Bookings
    • Travel Information
    • Special Offers
    • PhoenixMiles
    • Customer Service
    General Conditions Of Carriage
    • Passenger and Baggage
    • Cargo
    Article 5 - Reservations

    5.1 Reservation Requirements

    5.1.1 We or our Authorized Agent will record your flight reservation. Upon request we will provide you with written confirmation of your reservation.

    5.1.2 Certain fares have conditions which limit or exclude your right to change or cancel your reservations. For the individual terms of our fares, please refer to our respective tariff conditions.

    5.2 Ticketing Time Limits

    If you have not paid for the Ticket prior to the specified ticketing time limit, as advised by us or our Authorized Agent, we may cancel your reservation.

    5.3 Personal Data

    You recognize that personal data has been given to us in connection with your travel for the purposes of: making a reservation, purchasing a Ticket, obtaining ancillary services, developing and providing services, facilitating immigration and entry procedures, and making available such data to government agencies. For these purposes, you authorize us to retain and use such data and to transmit it to our offices, Authorized Agents, government agencies, other Carriers or the providers of the above-mentioned services.

    5.4 No Particular Seat Requested or Assigned is Guaranteed

    We will endeavor to honor advance seating requests,however, we cannot guarantee any particular seat. We reserve the right to assign or reassign seats at any time, even after boarding of the aircraft. This may be necessary for operational, safety or security reasons.

    5.5 Reconfirmation of Reservations

    5.5.1 We do not require reconfirmation of existing reservations for onward or return Air China flights. However, if other Carriers require the Passenger to reconfirm onward or return reservations, a failure to comply with any such requirement will entitle the concerned carriers to cancel the onward or return reservation.

    5.5.2 You should check the reconfirmation requirements of any other Carriers involved in your journey. Where reconfirmation is required, you must reconfirm with the Carrier whose designator code appears for the flight in question on the Ticket.


    京ICP证 030872号-1 Copyright © 2011 Air China, All Rights Reserved