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Announcing Free Level Retention/Renewal for PhoenixMiles VIP Members

Announcing Free Level Retention/Renewal for PhoenixMiles VIP Members

Dear PhoenixMiles VIP Members,

At the start of this new year, your normal travel plans will have likely been seriously affected by government advice to avoid travel as the country responds to the nationwide outbreak of a new respiratory illness.

In appreciation of all of your contributions to PhoenixMiles, starting in February 2020, we will be renewing the memberships of VIP members set to retain their current level or downgrade to a lower level, in accordance with the following rules: From the month following the expiration of your current level, your membership will be renewed for 12 months. This level retention/renewal policy will continue as long as necessary based on the development of the current public health situation. Please check the Air China and PhoenixMiles websites and the Air China app regularly for updates.

We sincerely thank you for your continued support of Air China and its subsidiaries.

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